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Shipping & Return Policy
At Lekky Studio, we are committed to ensuring your satisfaction with every purchase. Please review our shipping and return policy to understand how we handle deliveries and returns.
Shipping Policy
  • Order Processing: Orders are processed and shipped within 30 business days from the date of order placement.
  • Shipping Methods & Times: We offer multiple shipping methods to best suit your needs. Estimated delivery times and costs are calculated and displayed at checkout.
  • Shipping Costs: Shipping charges vary depending on the shipping method and destination. All costs will be visible at checkout.
  • International Shipping: We ship worldwide. International customers are responsible for any customs duties or taxes imposed by their country.
  • Tracking Your Order: Once your order is shipped, you will receive tracking information via email.
  • Holiday Shipping: Please note that during holidays, shipping times may vary. Updated shipping schedules will be posted on our website.
Return Policy
We take pride in the quality of our handcrafted products. If you are not entirely satisfied with your purchase, we’re here to help.
  • Return Eligibility: Returns are accepted if the item and packaging are in perfect, unused condition.
  • Return Period: You must initiate your return within 15 days of receiving your order.
  • Non-Returnable Items: Custom-made or personalized pieces are not eligible for return or refund. Please review your order carefully before confirming your purchase.
  • Return Shipping Costs: The buyer is responsible for all return shipping costs. For high-value items, we recommend using a trackable shipping service or purchasing shipping insurance.
  • Initiating a Return: To start a return, contact us at info@lekkystudio.com with your order number and reason for return. We will provide instructions and the return address:
    Lekky Studio
    Eduard Verkadestraat 123
    7558 TL Hengelo
    The Netherlands
  • Refund Processing: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may take additional time to process the refund.
Questions?
For any questions regarding shipping or returns, please contact us at info@lekkystudio.com. We are here to help!