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Lekky Studio Return Policy
At Lekky Studio, we want you to love your purchase. If you are not satisfied, you can request a return within 15 days of receiving your item.
Conditions for Returns
- Items must be in the same condition as received: unused, with tags, and in the original packaging.
- You will need to provide a receipt or proof of purchase.
- Return shipping costs are the responsibility of the buyer.
How to Start a Return Contact us at info@lekkystudio.com to initiate a return. Returns must be sent to:
Eduard Verkadestraat 123, 7558TL, Hengelo, The Netherlands.
Eduard Verkadestraat 123, 7558TL, Hengelo, The Netherlands.
Please note: Returns sent without prior approval will not be accepted.
Exceptions / Non-returnable Items
- Custom or personalized pieces cannot be returned or refunded.
- Sale items and gift cards are also non-returnable.
Damages and Issues If your order arrives defective, damaged, or incorrect, please contact us immediately so we can resolve the issue.
Refunds Once we receive and inspect your return, we’ll notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may take additional time to process the refund.
If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at info@lekkystudio.com.